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Tough questions welcome. We’ll take the easy ones, too.

Got a question about Banner|Aetna Individual & Family plans?

There’s a great chance we’ve covered it here. Find simple answers about enrollment, our network, using your plan and more. 

Enrolling in a plan

Enrolling in a plan

See how easy it is to get coverage with tips to help you shop for Banner|Aetna Individual & Family plans, qualify for savings and set up your member account. 

Finding providers

Finding providers

Here are steps to locate network providers, change your primary care provider and more. Staying in-network helps you save.

Using your plan

Using your plan 

You can make the most of your Banner|Aetna Individual & Family plan with information about wellness programs, plan cost-sharing and special plan discounts. 

Paying your bill

Paying your bill 

You have convenient ways to pay your bill — and you’ll find all the answers about how and when to do it here. 

* For a complete list of participating pharmacies and walk-in clinics, log in to BannerAetna.com and use our provider search tool.

1Includes select MinuteClinic® services. Not all MinuteClinic services are covered. Please consult benefit documents to confirm which services are included. Members enrolled in qualified high-deductible health plans must meet their deductible before receiving covered non-preventive MinuteClinic services at no cost-share.

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

Contact us

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