Our Commitment to You

An entirely different health plan offered by a new kind of partnership

Banner l Aetna strives to make the health care experience more convenient through:

• An integrated member portal that has both insurance and medical information
• A neighborhood care model that makes getting access to care easier
• Better customer service so you can get answers quickly
• Simplifying employer administrative tasks and the decision-making process for employees

Our new company will succeed because each partner is equally invested and contributes what it does best:

• Aetna will provide plan support (i.e., claims payments, billing and collections). They’ll also offer data, health care analytics and care management services to Banner to help find and manage their patient population.
• Banner will provide clinical care through its integrated delivery system to help improve efficiencies and health outcomes. They’ll also offer care management oversight.

Together, Banner l Aetna will offer the best of both worlds: member and patient services combined to provide one cost-effective, integrated insurance and care management solution.

Our Vision

A future vision of proactive, progressive care

Banner and Aetna are both accountable to employers, consumers and each other to raise health care quality while lowering costs. Our goal is to work together to offer access to high-quality care. We strive to make health care more efficient so we can pass savings along to members and employers.

Through a clinically integrated network, we’ll offer lower cost options for employers and members. The partnership also allows the payer and provider to get rid of wasteful costs.

We’ll work to connect our team, share data and invest in resources to make sure our members stay as healthy and happy as possible.

Our new company will feature Banner’s high-quality, clinically integrated network of doctors, health centers, clinics and hospitals. They’ll work together to offer leading clinical services.

Care management services will promote connected care across the network, especially for those with acute and chronic diseases. And physicians will collaborate with each other and the clinical team to assure patient satisfaction and improved health outcomes.

We’re not only thinking about the “here and now”. We’re also looking into the future. We’re working hard to deliver the kind of value that makes a meaningful difference in the lives of our members.

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