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Mental Wellbeing Resource Center

Nothing should stand in the way of your mental health.

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The Banner|Aetna Way. Our values come to life.

Read about how our fundamental values guide everything we do to service our members and our community.

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Type 2 Diabetes Reversal Program is here

Many of our plans now offer access to the Type 2 Diabetes Reversal Program through Virta Health

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Banner|Aetna's virtual care solution

98point6 makes connecting with a doctor as simple as opening an app and sending a text.

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Care management focused on you

Your health goals are unique. That’s why we use data and health care analytics to personalize your experience and remove gaps in care. We’ll connect you with a health care team focused on helping you reach your health goals.

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Nice to meet you, neighbor

You deserve to get the care you need to reach your health goals. That’s why Banner Health and Aetna partnered to bring you an innovative health care company. We'll help you reach your health goals through connected, local and affordable care.

Learn about the neighborhood approach

Find a doctor

Find doctors, hospitals and other health care professionals in Arizona that accept your plan.

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Online appointments

Online appointments for Virtual Primary Care, Primary Care, Urgent Care, Retail and Laboratory.

Online appointments

We're in it for you

Why we’re different

Our goal is to provide a different and better health care experience by offering access to more efficient and effective member care at a more affordable cost.

What makes us different

You and your family

We help you achieve your health goals by offering access to local, connected care that’s affordable and focused on your personal health needs.

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Your employees

Give your employees access to more affordable, integrated health care. You want the best plan designs and benefits for your company and employees.

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Your clients

Offer your clients more connected, efficient, and affordable health insurance—whether your client has one employee or 100,000, we can help.

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Health care professionals

When you become a participating provider with Banner|Aetna, we’ll help you give your patients the integrated, affordable care they need to achieve better health.

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Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

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Health benefits and health insurance plans are offered, underwritten, and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Each insurer has sole financial responsibility for its own products. Aetna and Banner Health provide certain management services to Banner|Aetna. Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

On-Demand Virtual Care with 98point6 by Transcarent

Banner|Aetna offers access to 98point6 by Transcarent, a virtual care solution that enables members to connect to care anytime, anywhere via secure in-app messaging.

Treatment is provided by a U.S.-based care team, including board-certified doctors, who can diagnose and treat over 1,000 conditions, outline care options, prescribe* medication, and order labs or imaging when appropriate—all through the convenience of a mobile app.

Key Features:

  • Audio, video, and Spanish translation support available as needed
  • Access to care plans and lab results directly within the app
  • Referrals to in-network resources and specialists
  • Care is available in all 50 states and Washington D.C.
  • 24/7/365 access with an average wait time of under 2 minutes—no appointment required.

Available to enrolled Banner|Aetna members and covered dependents age 1+* in an eligible plan.

Cost: Low-to-no-cost per visit*, depending on plan details.

*FOR ENROLLED MEMBERS AND COVERED DEPENDENTS AGE 1+: 98point6 by Transcarent is available to members age 1-17 when an adult parent or guardian is also enrolled in the plan. Access to 98point6 by Transcarent is not included in all plans.

*FOR LOW-TO-NO-COST WITH 98POINT6 BY TRANSCARENT: Members enrolled in a health savings account (HSA) or qualified high-deductible health plan (HDHP) must pay the applicable cost-share for virtual care visit until their deductible is met, after which services will be provided at no cost-share. All other health plan members pay $0 per virtual care visit regardless of whether their deductible has been met. Please refer to your plan documents for your applicable cost-share amounts.

*FOR 98POINT6 BY TRANSCARENT PRESCRIBING: 98point6 by Transcarent providers do not prescribe controlled substances (such as opioids), lifestyle medications (such as Viagra and Propecia) or weight loss medications (Wegovy or Ozempic). 98point6 by Transcarent and Transcarent Clinic clinicians are independent contractors and are neither agents nor employees of Banner|Aetna or plans administered by Banner|Aetna, and does not guarantee that a prescription will be written. Transcarent Clinic providers will not prescribe DEA-controlled substances, non-therapeutic drugs and certain other drugs that may be harmful because of their potential for abuse. Clinicians reserve the right to deny care for potential misuse of services

This material is for information only. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Banner|Aetna. Provider participation may change without notice.

Health insurance plans contain exclusions and limitations.