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Choose a new 2026 plan from another insurer

Open Enrollment begins November 1st. Now’s the time to explore your options and choose a new plan from a different insurance company.

 

Important message about planning for 2026 health coverage

Banner|Aetna will no longer offer individual and family plans in 2026 and beyond. These are the types of health plans you can purchase on the health insurance marketplace under the Affordable Care Act (ACA).

There’s no change to your current 2025 plan. As long as you continue paying your premium, your coverage will remain active through December 31, 2025.

 

What to consider as you choose new coverage for 2026

Important Dates

October Take time to review your health needs, connect with a broker if you have one, and preview plans on the marketplace before enrollment begins.
November 1st Open Enrollment starts. This is the first day you can enroll in a new health plan for 2026.
December 15th Open Enrollment ends. This is the last day to enroll in a new health plan with coverage that will start on January 1st, 2026.
January 1st, 2026 2026 coverage with new carrier starts for those who enrolled in a new health plan by December 15th and paid their first premium.



If you don’t actively choose a new health plan with a different company, you may get enrolled in one automatically. But reviewing your options and selecting a plan yourself is the best way to make sure it fits your needs.

How to enroll

How to enroll

If you work with a health insurance agent or broker, they can help you choose a new health insurance plan during Open Enrollment.

You can also visit HealthCare.gov to get started. There you can view available health insurance plans.

Tips for choosing the right plan

Helpful tips to choose the right plan

Compare plans to save money and find a plan that best meets your needs and budget. To prepare, make sure you:

  • Know your needs: Make a list of your providers, prescriptions, and any regular care you require.
  • Check in-network coverage: Ensure your providers and pharmacies you use are in-network with any new plan you are interested in.
  • Review total costs: Compare premiums, deductibles, and max out-of-pocket expenses to make sure any new plan you choose fits your budget.
  • Ask for help: A broker can walk you through the enrollment process and help you find a new plan.

Transition of care

Transition of Care

Choosing a new health insurance plan is important but so is making sure your care continues without disruption. If your provider isn’t in-network and you’re pregnant, are being actively treated for a chronic condition, or if you’re recovering from a major surgery or illness, you may be able to request a transition of care while you find a new provider that fits your needs. Contact your new insurance plan for details.

Easy ways to pay your monthly bill

Keep your plan active until the end of 2025

Online

You can pay your bill online with your credit or debit card. 

Make a payment

In person

Visit any CVS Pharmacy® store location to pay with credit, debit or cash (up to $999). Be sure to bring the barcoded payment coupon from your bill. 

Find a CVS Pharmacy store

Phone

Call us at 1-844-365-7374 (TTY: 711) and press “1.” Have your credit or debit card handy. 

Mail

Send a check to the address on your monthly bill. Remember to include your payment coupon. 

FAQs about transitioning to a new insurance provider

Questions? We're here to help.

First, log in to your member portal to check out our member support page. Still need help? Our Member Services team is ready to assist you with all of your questions. 

Our dedicated representatives are here to answer all your questions.  Just call the number on your ID card Monday — Friday, 8 AM to 6 PM local time. 

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

Contact us

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