Skip to main content
Submit Search
Member Log In  

Plans & Network

Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Get the health care you deserve

Health plans can be confusing. We’re here to help. As a BannerlAetna member, you’ll get all the information and support you need to make your best health care decisions.

Whether you have a billing issue, a question about a claim or need help finding a doctor, just call the number on the back of your ID card. We know your time is valuable, so we’ll do everything we can to solve your problem on that same phone call.

An affordable family health plan

We want to change the way you and your family experience health care. Our plans are designed to save you money* and give you easy access to quality care in your community. We also strive to make things simpler and easier to understand. So you can easily choose the best health plan for you.

*Savings are based on Aetna plans with broad network. Actual savings may vary.

Watch this video to see how easy it is to get neighborhood health care

Achieve your health ambitions with improved health care

Here’s what we hope you’ll experience with our health plans:

  • Better health— a connected care team dedicated to helping you stay healthy
  • Quality care — a local, doctor-driven network
  • Lower cost— benefits that save you money

* Savings are based on Aetna plans with broad network. Actual savings may vary.

Easily understand your network health plan options

You can experience the most coordinated care plan option in Maricopa and Pinal counties  through the Banner Health Network* which now includes the HonorHealth network.

And in the greater Tucson area you’ll experience coordinated care plan options through the Banner Network that also includes Banner University Medical Center & Medical Group, Tucson Medical Center, TMCOne, Arizona Community Partners and El Rio Health offering.

The network in Coconino county provides access for members in the greater Flagstaff and Page areas of northern Arizona. Providers in this area include Northern Arizona Healthcare, Banner Page Hospital, Banner Primary Care and Northern Arizona Healthcare Provider Group.

All BannerlAetna health care professionals** work together to make your care better and more affordable.

*Some providers practice solely within a facility setting and are not available to members for appointment.

**BannerlAetna plans are available statewide.

  • 2,956+ primary care doctors
  • 19,123+ specialists
  • 38 hospitals
  • 172 urgent care centers
  • 36 walk-in clinics
  • 13 Banner Health Centers

Your doctors and specialists talk to each other often. This makes your care more coordinated and personal. So you can think of this type of network as a neighborhood. Your primary care doctor gets to know you and calls on his or her team of specialists and facilities to coordinate any additional care you may need.

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

Contact us

Health benefits and health insurance plans are offered, underwritten, and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Each insurer has sole financial responsibility for its own products. Aetna and Banner Health provide certain management services to Banner|Aetna. Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

On-Demand Virtual Care with 98point6 by Transcarent

Banner|Aetna offers access to 98point6 by Transcarent, a virtual care solution that enables members to connect to care anytime, anywhere via secure in-app messaging.

Treatment is provided by a U.S.-based care team, including board-certified doctors, who can diagnose and treat over 1,000 conditions, outline care options, prescribe* medication, and order labs or imaging when appropriate—all through the convenience of a mobile app.

Key Features:

  • Audio, video, and Spanish translation support available as needed
  • Access to care plans and lab results directly within the app
  • Referrals to in-network resources and specialists
  • Care is available in all 50 states and Washington D.C.
  • 24/7/365 access with an average wait time of under 2 minutes—no appointment required.

Available to enrolled Banner|Aetna members and covered dependents age 1+* in an eligible plan.

Cost: Low-to-no-cost per visit*, depending on plan details.

*FOR ENROLLED MEMBERS AND COVERED DEPENDENTS AGE 1+: 98point6 by Transcarent is available to members age 1-17 when an adult parent or guardian is also enrolled in the plan. Access to 98point6 by Transcarent is not included in all plans.

*FOR LOW-TO-NO-COST WITH 98POINT6 BY TRANSCARENT: Members enrolled in a health savings account (HSA) or qualified high-deductible health plan (HDHP) must pay the applicable cost-share for virtual care visit until their deductible is met, after which services will be provided at no cost-share. All other health plan members pay $0 per virtual care visit regardless of whether their deductible has been met. Please refer to your plan documents for your applicable cost-share amounts.

*FOR 98POINT6 BY TRANSCARENT PRESCRIBING: 98point6 by Transcarent providers do not prescribe controlled substances (such as opioids), lifestyle medications (such as Viagra and Propecia) or weight loss medications (Wegovy or Ozempic). 98point6 by Transcarent and Transcarent Clinic clinicians are independent contractors and are neither agents nor employees of Banner|Aetna or plans administered by Banner|Aetna, and does not guarantee that a prescription will be written. Transcarent Clinic providers will not prescribe DEA-controlled substances, non-therapeutic drugs and certain other drugs that may be harmful because of their potential for abuse. Clinicians reserve the right to deny care for potential misuse of services

This material is for information only. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Banner|Aetna. Provider participation may change without notice.

Health insurance plans contain exclusions and limitations.