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Banner|Aetna has a customer team dedicated to answering your questions. You can call the number on the back of your member ID card to speak to someone about your health care coverage. You can also log in to your secure member website. There, you’ll find a phone number that will put you in touch with a representative who knows your specific coverage.


If you’d like more information about BannerlAetna or have a question, you can contact us.


If you’d like more information about BannerlAetna or have a question, you can contact us.

Health Care Professionals

If you’d like to become a participating provider with BannerlAetna, you can fill out an online interest form.

If you have any other questions, please send an e-mail to

News Media

For news media who would like information about BannerlAetna, you can contact Sarah McLeod. Just remember to include your subject matter, deadline and contact information.

General Questions

If you’d like more information about BannerlAetna or have a question, just call our toll-free number at 1-800-381-6789.

Logo Requests

If you would like to request the use of the BannerlAetna logo, please contact us. Remember to include your name, company name and email address. We will then send you a request form to complete.

To learn more about BannerlAetna and for additional resources, visit our resources page.

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

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Banner Aetna Partnership Logo Banner Aetna Partnership Logo

Health benefits and health insurance plans are offered, underwritten, and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Each insurer has sole financial responsibility for its own products. Aetna and Banner Health provide certain management services to Banner|Aetna. Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

98point6® is a registered trademark of 98point6 Inc. Access to 98point6® is not included in all plans. 98point6 is available to members age 1-17 when an adult parent or guardian is also enrolled in the plan.

This material is for information only. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Banner|Aetna. Provider participation may change without notice.

Health insurance plans contain exclusions and limitations.

Language Assistance Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…