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Mental Wellbeing Resource Center

For immediate help in Arizona

Call the Phoenix Valley Help Line at (480)-448-7511.

Outside of Arizona

Call the National Suicide Prevention Lifeline at (800) 273-8255.

Don't know where to start?

Banner Nurse On-Call7 has a team of experienced nursing staff available to help with your immediate health care questions. This service is available at no additional cost to you and can be reached at (888) 747-7990.

Let’s make every day better and brighter

Nothing should stand in the way of good mental health. So if you are in need or caring for someone who is, you can turn to us for information, inspiration and support when you’re ready. Whatever you are facing, you’re not in this alone. 

To find a behavioral health provider, log in to your member portal and select “Find a Doctor.” 

There’s power in knowing

Conditions that shape one’s mood and behavior, such as anxiety and depression, affect more people than you might think. Among U.S. adults, mental health conditions are more common than diabetes.1, 2 They’re also more common than cancer or heart attacks.3, 4

You may also have heard about some mental health conditions, like bipolar disorder or autism, but aren’t 100% sure what they are. Learning about them — including their signs, symptoms and treatments — can make it easier to help yourself or someone else.

Learn about conditions

For additional information call the number on the back of your member ID card. 

For immediate help in Arizona

Call the Phoenix Valley Help Line at (480)-448-7511.

Outside of Arizona

Call the National Suicide Prevention Lifeline at (800) 273-8255.

Don't know where to start?

Banner Nurse On-Call7 has a team of experienced nursing staff available to help with your immediate health care questions. This service is available at no additional cost to you and can be reached at (888) 747-7990.

Support at every step

In this big busy world, sometimes it’s hard to connect and you can feel alone. Remember, you’re not. Find all the support available to you — from us; your community and national organizations are ready to lend a hand. We have got your back, when you are ready. 

Banner|Aetna services

Make an appointment with a Behavioral Health provider

Get in touch with a behavioral physician at Banner Health. Or search all in-network providers, by signing in to your member portal and selecting, "Find a Doctor."

Banner Behavioral Health

Access 24/7 free emotional support

Get 24/7 access to emotional support and daily life assistance (based on benefit availability).

Resources for Living | Employee Assistance Program (EAP5)
(1-866-326-7172)

Virtual care

Join a counseling program

Enroll in a convenient eight-week program with counseling and coaching by video or phone (based on benefit availability).

AbleTo
(1-844-330-3648)

Talk to a peer specialist

Get live support from someone who has walked a mile in your shoes. Peer specialist support is available 24/7 via phone or video.

MAP Health Management

Get help for alcohol or substance use

Get expert treatment on your schedule through virtual coaching for alcohol and/or substance use, mental health and co-occuring disorders. 

Workit Health

Make a video appointment with a provider

Access virtual behavioral health visits with psychiatrists, social workers and marriage counselors.

MDLIVE

Education

Learn more about behavioral health

Access a variety of videos on behavioral health topics such as Attention Deficit Hyperactivity Disorder, depression, bipolar, anxiety, relationships, substance misuse, suicide and more.

Let’s Talk Videos

For immediate help in Arizona

Call the Phoenix Valley Help Line at (480)-448-7511.

Outside of Arizona

Call the National Suicide Prevention Lifeline at (800) 273-8255.

Don't know where to start?

Banner Nurse On-Call7 has a team of experienced nursing staff available to help with your immediate health care questions. This service is available at no additional cost to you and can be reached at (888) 747-7990.

Check in on yourself

Think of a dozen people you know. On average, at least two of them are living with a mental health condition, such as depression or anxiety.6 These are treatable conditions that can affect how people think, feel and act. And they can  get worse if  ignored. Simply take the assessments below and get next steps to work on your well-being. 

Anxiety can touch anyone, at any time. How about you? Gauge your feelings and get tips for where to turn next.

Take an anxiety assessment

Could it be more than the blues? Learn more about depression and how to get help.

Take a depression assessment

A different day, a different emotion — from happy and excited to sad and tense. Get a quick read on your emotional health and ways to improve and/or regulate your mood here.

MindCheck

For immediate help in Arizona

Call the Phoenix Valley Help Line at (480)-448-7511.

Outside of Arizona

Call the National Suicide Prevention Lifeline at (800) 273-8255.

Don't know where to start?

Banner Nurse On-Call7 has a team of experienced nursing staff available to help with your immediate health care questions. This service is available at no additional cost to you and can be reached at (888) 747-7990.

1Substance Abuse and Mental Health Services Administration National Survey on Drug Use and Health: Mental Health Findings 2013 (PDF). 2Centers for Disease Control and Prevention. Diabetes Statistics Resources. National Diabetes Statistics Report 2014 (PDF). 3American Cancer Society Cancer Facts & Figures 20144Centers for Disease Control and Prevention. Million Hearts. About Heart Disease & Stroke 20145The EAP is administered by Resource For Living, LLC. 6National Institutes of Health, National Institute of Mental Health, Statistics: Any Mood Disorder Among Adults. March 5, 20137While only your doctor can diagnose, prescribe or give medical advice, the Banner Nurse On-Call nurses can provide information on a variety of health topics.

Transforming health care, together

Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.

Contact us

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Health benefits and health insurance plans are offered, underwritten, and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Each insurer has sole financial responsibility for its own products. Aetna and Banner Health provide certain management services to Banner|Aetna.  Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Access to the 98point6 application is included in all Banner|Aetna ACA individual & family plans. 98point6 is not available in all Banner|Aetna plans offered through employers. 98point6 is a registered trademark of 98point6 inc.

This material is for information only and is not an offer or invitation to contract. Providers are independent contractors and are not agents of Banner l Aetna. Provider participation may change without notice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Language Assistance Language services can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…