Mental Wellbeing Resource Center
National 988 Lifeline
If you or someone you know is struggling or in crisis, call or text 988, or chat with a counselor at 988lifeline.org
Don’t know where to start?
We can help. Get the support you need through the most difficult times. Start today by calling the Banner Appointment Line at (800) 254-4357. We will provide a brief screening over the phone to determine how Banner can help with mental health or substance abuse concerns.
Let’s make every day better and brighter
Nothing should stand in the way of good mental health. So if you are in need or caring for someone who is, you can turn to us for information, inspiration and support when you’re ready. Whatever you are facing, you’re not in this alone.
To find a behavioral health provider, log in to your member portal and select "Find Care & Pricing".
There’s power in knowing
Conditions that shape one’s mood and behavior, such as anxiety and depression, affect more people than you might think. Among U.S. adults, mental health conditions are more common than diabetes.1, 2 They’re also more common than cancer or heart attacks.3, 4
You may also have heard about some mental health conditions, like bipolar disorder or autism, but aren’t 100% sure what they are. Learning about them — including their signs, symptoms and treatments — can make it easier to help yourself or someone else.
For additional information call the number on the back of your member ID card.
Support at every step
In this big busy world, sometimes it’s hard to connect and you can feel alone. Remember, you’re not. Find all the support available to you — from us; your community and national organizations are ready to lend a hand. We have got your back, when you are ready.
Banner|Aetna services
Make an appointment with a Behavioral Health provider
Get in touch with a behavioral physician at Banner Health. Or search all in-network providers, by signing in to your member portal and selecting, "Find a Doctor."
Access 24/7 free emotional support
Get 24/7 access to emotional support and daily life assistance (based on benefit availability).
Resources for Living | Employee Assistance Program (EAP5)
(1-866-326-7172)
Learn more about behavioral health
Access a variety of videos on behavioral health topics such as Attention Deficit Hyperactivity Disorder, depression, bipolar, anxiety, relationships, substance misuse, suicide and more.
Virtual care
Find virtual mental health care
Banner|Aetna covers a variety of virtual mental health services with providers who can diagnose and treat a range of mental health conditions. Use this flyer to view service details, how to access, and the eligibility requirements to find a virtual mental health provider that fits your needs.
Get help for alcohol or substance use
Get expert treatment on your schedule through virtual coaching for alcohol and/or substance use, mental health and co-occuring disorders.
- 1Substance Abuse and Mental Health Services Administration National Survey on Drug Use and Health: Mental Health Findings 2013 (PDF).
- 2Centers for Disease Control and Prevention. Diabetes Statistics Resources. National Diabetes Statistics Report 2014 (PDF).
- 3American Cancer Society Cancer Facts & Figures 2014.
- 4Centers for Disease Control and Prevention. Million Hearts. About Heart Disease & Stroke 2014.
- 5The EAP is administered by Resource For Living, LLC.
- 7While only your doctor can diagnose, prescribe or give medical advice, the Nurse On-Call nurses can provide information on a variety of health topics.
Transforming health care, together
Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.
Language services can be provided by calling the number on your member ID card. For additional language assistance: