Privacy Notices
Plans that are currently available effective on or after January 1, 2018 are underwritten by Banner Health and Aetna Health Insurance Company.
The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule affords members the right to receive a notice that describes how health information may be used and disclosed and how to get access to this information. Banner|Aetna is required to send a notice ("Notice of Privacy Practices") to members of our insured Health and Long Term Care plans and Mail Order Pharmacy customers.
Notice of privacy practices by plan type
- Banner|Aetna (Medical and Pharmacy*)
- Banner|Aetna (Medical and Pharmacy*) (Spanish)
- Aetna Dental*
- Aetna Dental* (Spanish)
*Banner|Aetna pharmacy and dental benefits are administered by Aetna. Aetna provides certain management services to Banner|Aetna.
Complaints
If you think your HIPAA Privacy Rights have been violated, you can contact us using the toll-free Member Services number on your ID card or you may contact the HIPAA Member Rights Team directly at the address below:
HIPAA Member Rights Team You also may write to the Secretary of the U.S. Department of Health and Human Services.
P.O. Box 14079
Lexington, KY 40512-4079
Transforming health care, together
Banner|Aetna aims to offer access to more efficient and effective member care at a more affordable cost. We join the right medical professionals with the right technology, so members benefit from quality, personalized health care designed to help them reach their health ambitions.
