See a doctor right from home
Coronaviruses are spread from an infected person to others through the air by coughing and sneezing, as well as through close personal contact, such as touching or shaking hands. Therefore, to keep you safe, most of our primary care physician network providers offer telemedicine visits, which are covered by your plan. Additionally, most Banner|Aetna plans offer 98point6, our primary text-based virtual care option, along with other telemedicine options to members who need to see a doctor.
We’re here to listen
We’re all in this together. To help you get through everything, we’re providing crisis support and 24/7 nurse and medical hotlines
Protecting you from scams
At times like this, there’s a higher risk of scams or price gouging. So if someone calls you to sell an insurance policy or change your current policy — even if the person says they represent Aetna or Banner|Aetna — call us first at the number on your ID card.
Even if the person gives you a different number, do not call it.
If you suspect price gouging or a scam, contact your State Attorney General. You can also visit the Federal Trade Commission to stay informed about potential scams.
Keeping you informed
Visit our COVID-19 FAQ page for answers and the latest information.
How you can stay safe
Learn how to keep yourself and your family safe during COVID-19.
We’re here to support you
Find out how
Get state health info
Find testing info, updated case counts and more from your state’s health department.
Transforming health care, together
Banner|Aetna aims to offer more efficient and effective patient care at a more affordable cost. We join the right medical professionals with the right technology, so patients benefit from quality, personalized health care designed to help them reach their health ambitions.
